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Welcome to The Piece River

Thank you for choosing to shop at The Piece River!

Due to pending Canada Post Strikes all orders will be a required quote until: 1. More information is given from Canada Post 2. The best new shipping options are figured out

*Note - when browsing the store, all prices shown include taxes (as this site is based in the UK where it is required to show VAT in their store prices). At checkout, your subtotal already includes the taxes, and there will be another line showing the amount of your total that was for taxes*

We hope you are satisfied with any orders you may have placed here. Our goal is your complete satisfaction. We are a family-operated business based in Alberta, Canada.

We do our very best to ensure top quality! Any items listed as "new" will have only been handled once or twice to organize and ship. Our "used" pieces go through a thorough inspection. If there are any defects on the piece(s) you ordered, we will gladly try to rectify the problem to the satisfaction of all.

We ship all orders to the Paypal address, so please make sure it's correct! Orders will ship in 1-5 BUSINESS DAYS. Although most orders will be shipped within 1-3 days, we ask to allow up to 5 for times when we are exceptionally busy. If you need your order quickly, simply let us know and we will be happy to prioritize your order. NOTE: DUE TO HIGH VOLUME OF ORDERS, LARGER ORDERS MAY TAKE A DAY OR SO LONGER TO PUT TOGETHER. THANK YOU FOR YOUR PATIENCE.

Message to our Canadian customers. Effective July 1, 2023 you have to pay taxes as follows:

5% (GST) in Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, and Yukon
13% (HST) in Ontario
15% (HST) in New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island

Piece Conditions

New pieces/minifigures have been handled once during sorting. Although most are considered "mint", because the Lego company does not package each piece individually, it is not guaranteed as some may have scratches, especially smooth pieces like tiles, glass, etc.

We are VERY picky about our used pieces, therefore a high percentage of them can be considered near-mint or like-new. However, "used" means what it says, so this is not guaranteed which is why we rate them as "excellent". If you need top quality pieces, we suggest that you purchase new pieces rather than used.

The used pieces we get vary greatly in age. Some pieces we get date back to the 1980's while others were just made a few months earlier. Therefore, several of our used pieces could pass as brand new while others will have minor wear.

"Excellent condition" means a piece may include one or any of the following:

minor color variations or discoloration
scratch marks
no shine
very minor nicks on edges and corners
scratches will show up more on pieces from the glass category, windscreens, trans pieces, and smooth pieces such as tiles.
older pieces, large plates, older colors (such as light/dark gray), and basic colors (white, black, red, blue, yellow) may have more wear

Our "Excellent condition" pieces will not include:

deep gouges or deep nicks
dirt
damaged studs
cracks
any damage that will prohibit the piece from being used in its normal funtion. Clips, studs, hinges, etc. will all be able to work.
major discoloration or yellowing
severe amount of scratch marks
we do our best to remove any and all sticker residue from pieces

Thank you for shopping at The Piece River. We hope you will buy from us again!

We appreciate positive feedback on orders. We try to leave feedback on all orders, but sometimes we miss some. If we missed you, just send shoot us a message and we'll make sure to leave you feedback.